Arhaus’ in-store technology was built on Citrix and had been in use for ten years. As the company grew, users began to experience lengthy log-in times, system crashes, and slow performance, which was caused by the inability of the system to scale up and perform during peak times. “Technology is critical to us,” said Dave Barney, CIO at Arhaus. “Our in-store technology needs to be reliable, fast, and able to provide the customer with the service they expect.” Approaching their busy, end-of-year and January sale period, Arhaus needed to install upgraded store terminals. Specifically, they wanted to get the first ten stores shifted over to test out the new functionality and provide relief for users from the existing platform. They partnered with Coretek to develop the perfect solution.