Privacy Policy

Effective July 2024

Coretek Services, hereafter referred to as “Coretek”, “We”, “Us”, or “Our”, recognizes the importance of protecting the personal information that We collect. Whether "You" are an employee, contractor, partner, customer, recipient of our services, participant in our events, visitor of our facilities, or visitor of our website, Your privacy is Our priority.

In the operation of Our services, We will take reasonable steps to maintain the confidentiality, integrity, and privacy of the information We collect in accordance with this Privacy Notice.

This Privacy Notice details the personal information Coretek collects, as well as the methods and purposes for processing it. This notice also describes the rights and choices available to You regarding Our collection and use of Your personal information.

Where Coretek partners with Microsoft in delivering services to Our customers, please refer to Microsoft's Privacy Statement for additional information regarding the collection, use, access, and control of personal information.

1.1 Information Collection Purposes

Coretek may collect Your personal information through Our interactions with You for the following purposes: 

•    Recruiting and hiring processes
•    Employment 
•    Third-party / consulting engagements 
•    As required to conduct business or fulfill a service requirement
•    Marketing and communication opportunities 
•    Webinars and events
•    Sales engagements 
•    On-site visits to Coretek facilities 

Coretek will communicate changes to purposes of personal information processing through regular public updates to this Privacy Notice on the website. 

1.2 Choice and Consent 

Coretek will obtain consent for the collection, use, retention, and disclosure of Your personal information for purposes of marketing communications and will communicate notice of choices available to You.

Marketing Subscription & Communications Management 
You can exercise Your right to prevent such processing by refraining from checking certain boxes on the consent forms We use when collecting Your personal information. If at any point You wish to review or change Your preferences, You can use the "opt-out", unsubscribe mechanism, or other means provided within the communications that You receive from Us. Note that You may still receive transactional communications from Coretek. For marketing subscription inquiries, please contact marketing@coretek.com.

1.3 Information We Collect

Coretek may collect personal information about You in the following ways: 

• Within the application for employment
• Throughout the course of employment
• Through website contact forms
• Through webinar and/or event registration forms
• Through customer support interactions
• Through web cookies
• Directly from Your verbal or written input (such as subscribing / opting in to receive marketing emails)
• Through visitor screening processes
• On visitor access logs (if visiting Our premises)
• On closed-circuit television (if visiting Our premises)
  
  

Information You Provide
Coretek may collect different types of personal information directly from You or through Your use of Our websites, information systems, and services. Coretek will collect the following information from prospective employees, current employees, business visitors, vendor personnel, potential or existing customers, website visitors, and event registrants/participants, where applicable: 

Prospective Employee Information Collection

• First name
• Middle name, if provided
• Last name
• Personal phone number
• Personal email
• Address details, if provided
• Country of citizenship/residency details, with proper consent and authorization
• Photograph, if provided
• Resume details
• Cover letter details, if provided
• Background information (education, employment, criminal history), with proper consent and authorization
• Compensation requirements
• Previous employment documents, where applicable
• Information about Your personal preferences and interests

Employee Information Collection

• First name
• Middle name, if provided
• Last name
• Photograph
• Personal phone number
• Personal email
• Address
• Resume / biography details
• Government identification numbers
• Date of birth
• Self-identified demographic information, if provided
• Background information (education, employment, criminal history), with proper consent and authorization
• Country of citizenship/residency details
• Compensation details
• Bank account information if participating in direct deposit
• Background information (education, employment, criminal history), with proper consent and authorization
• Benefit election details, including marital status, dependent information, and identifiers required for insurance enrollment/disbursement
• Vaccine status, where required by local, state, or federal law or mandate
• Fingerprints for restricted office entry, where applicable
• Short-term and/or long-term leave status and information
• Training and certification details
• Employee performance details
• Where enrolled in optional BYOD, high-level personal device details subject to internal policy
• Information about Your personal preferences and interests

Business Visitor Information Collection

• First name
• Last name
• Business email, where applicable
• Business or personal phone number, where applicable and as provided
• Organization
• Country of citizenship/residency, with proper consent and authorization

Please note: Middle initial, city, and/or state may be collected if required for purposes of conducting a denied parties screening as required by US Federal regulations.

Vendor Personnel Information Collection

• First name
• Last name
• Business email, where applicable
• Business or personal phone number, where applicable and as provided
• Organization
• Country of citizenship/residency, with proper consent and authorization

Please note: Middle initial, city, and/or state may be collected if required for purposes of conducting a denied parties screening as required by Federal regulations.

Prospective / Existing Customer Information Collection

• First name
• Last name
• Business email
• Business or personal phone number, as provided
• Job title
• Company name
• Coretek account username and password (if applicable)
• Device or activity monitoring, as contracted by the customer organization
• Industry
• Communication preferences
• Information about Your personal preferences and interests, where applicable
• Case study videos, interviews, and quotes, where applicable
• Satisfaction survey results

Please note: Coretek may have incidental access to the sensitive information of Our customers who are responsible for the security and privacy of such information. Sensitive personal information under the control of the customer should remain with the customer.

In-Person Event Registrants/Participants Hosted at Coretek Facilities

• First name
• Last name
• Business email
• Title
• Organization
• Business or personal phone number, where applicable and as provided
• Country of citizenship/residency, with proper consent and authorization

Virtual Event Registrants/Particpants

• First name
• Last name
• Business email
• Title
• Subscription preferences 

Website Visitors

• Where submitted, Your first name, last name, business email, job title, phone number, company name, industry, and technology needs for the purpose of receiving information, news, and subscriptions from Coretek
• Where submitted, Your first name, last name, email, phone number, address, photo, education, experience, work summary, resume, and cover letter for the purpose of applying to an open position on Coretek’s career page
• Tracking codes such as cookies
• Internet Protocol ("IP") addresses used to connect Your computer to the internet
• The physical location of Your device is used to provide You with more relevant content for Your location
• Comments, feedback, posts, and other content You provide to Coretek through interactions with Us
• Communications with other users of Coretek's services
• Communication preferences

Coretek's Use of Cookies
Coretek uses cookies or similar technologies to analyze aggregate trends, administer the website, track users' movements around the website, and gather demographic information about Our users. The information may include IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, the files viewed on Our website (e.g., pdfs, graphics, etc.), operating system, date/time stamp, and/or clickstream data.

Coretek uses the following categories of cookies: 

Strictly necessary cookies

Analytics cookies

Our website performance, enhancement, and analytics cookies allow Us to track how You navigate and interact with Our website. The data We collect about Your traffic on Our website is used to help Us improve the website for other visitors, these cookies are optional, and You can disable them.  

Functionality/chat cookies

These cookies allow You to engage in and enable website chat conversations. These cookies are optional, and You can disable them. 

Advertising cookies

These cookies allow Us to display relevant advertisements to You based on topics that interest You. They may be set through Our website by third parties (i.e., LinkedIn, Google, Facebook, etc.) to share advertisements related to Your interests on other websites. These cookies do not directly store personal information, but their function is based on uniquely identifying Your browser and internet device. These cookies are optional, and You can disable them.  

For more information about cookies and relevant regulations, please visit: https://ico.org.uk/for-the-public/online/cookies/ 

Information We Receive from Other Sources
Coretek may receive information about You if You use any of the websites We operate or the other services We provide. We also work closely with third parties (including, for example, business partners and sub-contractors in technical, payment, and delivery services; advertising networks; data and analytics providers; academic institutions; journal owners, societies, and similar organizations; search information providers, and credit reference agencies) from whom Coretek may receive information about You.

1.4 Systems Storing Your Personal Information

Coretek may use services and systems provided by third parties to facilitate business operations that store Your personal information. Coretek will perform due diligence on these third-party services and systems in accordance with corporate policy. 

1.5 Use of Your Information

Coretek may use Your personal information in the performance of any contract into which We enter with You, to comply with legal obligations, or where Coretek has a legitimate business interest in using Your information to enhance the services, products, and events We provide to You. 

Where applicable under laws that apply to Coretek, We will not use Your personal information for marketing purposes unless We have Your prior explicit consent, which We will seek before collecting Your personal information. 

Legitimate business purposes for collection and use of Your personal information may include but are not limited to one or all of the following: 

• Employment
• Customer services
• Coretek events
• Direct marketing
• Ensuring information security

In addition, We may use Your information in the following ways:

• To provide You with information about Our services, products, and events
• For internal business and research purposes to help enhance, evaluate, develop, and create Coretek websites (including usage statistics, such as "page views" on Coretek's websites and the products therein), products, and services
• To notify You about changes or updates to Our websites, products, or services
• To administer Our services and for internal operations, including troubleshooting, data analysis, testing, statistical, and survey purposes
• To allow You to participate in interactive features of Our service
• For any other purpose that We may notify You of from time to time

1.6 Third-Party Information Disclosures and Transfers

Coretek will disclose personal information to third parties solely for the purposes for which it was collected or created. Coretek will not disclose or share Your personal information with any unaffiliated third-party except as follows:

• Where necessary in connection with services provided by third parties who provide Us with office, administrative, information technology, production, payment, business management and operations, or marketing services
• Where You voluntarily provide information in response to an advertisement from a third-party
• Where a third-party, such as an academic institution, school, employer, business, or other entity which has provided You with access to a Coretek product or service through an integration or access code, information may be shared regarding Your engagement with the service or product, results of assessments taken, and other information You input into the product or service
• Where You participate in a program or event in which We partner with third parties, We may share Your information with those third-party partners
• Where Coretek is required to disclose personal information in response to lawful requests by public authorities and government agencies, including to meet national security or law enforcement requirements; to comply with a subpoena or other legal process; when We believe in good faith that disclosure is necessary to protect Our rights, to enforce Our Terms of Service, or to protect the rights, property or safety of Our services, users or others; and to investigate fraud
• Where all, or substantially all, the business or assets of Coretek relating to Our services are sold, assigned, or transferred to another entity
• Where Coretek’s rights to publish, market, and/or distribute a specific journal or other publication are transferred to another entity, and You have subscribed to or requested to receive electronic alerts related to that journal or Coretek
• Where You have subscribed to journals, elected to receive electronic alerts about journals, or Your contribution to one of Our journals has been accepted for publication, We may share Your information with the journal owner or society, or organization associated with the journal
• Where, even if not described above, You have consented to such disclosure or Coretek has a legitimate interest in making the disclosure

If necessary, in connection with providing publishing services on behalf of third parties, such as institutions and societies, Coretek may disclose navigational and transactional information in the form of anonymous, aggregate usage statistics and demographic information that does not reveal Your identity or personal information.

1.7 Children's Privacy

Coretek will not knowingly market to, collect, or store any personal information from individuals under the age of 16, unless authorized by parent or guardian. By submitting Your information to Coretek, You consent to the practices described in this policy. If You are under the age of 16, parental or guardian consent must be provided prior to submitting any personal information to Coretek. 

1.8 Information Security

Coretek personnel are trained on the importance of maintaining the confidentiality, integrity, and security of Your personal information.

1.9 Unathorized Disclosure or Misuse of Personal Information 

In the event of a security incident or breach, for which it is a Coretek responsibility, Coretek will provide notice to affected individuals and regulators, if and to the extent required by applicable laws.

1.10 Information Integrity

You are responsible for providing Coretek with accurate and complete personal information, and for contacting Us if correction of personal information is required. Coretek will only process Your personal information in a manner consistent with the purpose for which it was collected or authorized. 

1.11 Information Retention and Disposal 

Coretek will retain Your personal information for no longer than necessary to fulfill the purposes of collection unless a law or regulation specifically requires otherwise. Unless information must be retained for legal or archival purposes, personal information will be erased or destroyed, where applicable, following a validated request from You to destroy or erase Your personal information.

1.12 Your Privacy Rights

Coretek is committed to honoring Your privacy rights, as outlined below. You have the right to make a written request to exercise Your privacy rights at any time relating to the personal information that We collect and maintain about You. 

If You seek to exercise Your privacy rights with Coretek, please submit Your request to Coretek Privacy. Coretek is committed to resolving any inquiries or complaints about Our collection or use of Your personal information, and as such, will respond to Your privacy request within 30 days of receipt.

If You seek to exercise your privacy rights with Microsoft, please refer to Microsoft's Privacy Statement for additional information on how to submit your request.

Right to be Informed 
Coretek will, upon a validated request, provide the details of Your personal information that We process, the purpose(s) for which Your personal information is processed, and the recipients of Your personal information. 

Right of Access to Personal Information
Coretek will, upon a validated request, allow You to access Your personal information that We have collected. Personal information will be provided to You in an easy-to-read format, in a reasonable timeframe, and at a reasonable cost, if any. Requests for access to personal information that is controlled by Coretek customers will be forwarded to the customer’s privacy designate. 

Right to Rectification of Personal Information 
Coretek will, upon a validated request, allow You to rectify inaccurate or incomplete personal information held and controlled by Coretek. If practical and economically feasible to do so, Coretek will provide rectified information to third parties that were previously provided with Your personal information. 

Right to Erasure of Personal Information (Right to be Forgotten)
Coretek will, upon a validated request, allow You to have Your personal information deleted from Coretek systems if continued processing of such information is no longer justified, except where the burden or expense of fulfilling this request would be disproportionate to the risks to Your privacy or where the rights of persons other than You would be violated.

Right to Restrict Processing
Coretek will, upon a validated request, allow You to request that We restrict or cease the processing of Your personal information. 

Right to Data Portability
Coretek will, upon a validated request, provide to You a copy of Your personal information in a standard format supported by Coretek. 

Right to Object
Coretek will, upon a validated request, allow You the right to object to automated decision-making and profiling based on legitimate interests or the performance of a task in the public interest (in which event the processing will cease except where there are compelling legitimate grounds, such as when the processing is necessary for the performance of a contract between Us), the right to object to direct marketing from Us, and the right to object to processing for purposes of scientific, historical research, and statistics, where applicable. 

Rights in Relation to Automated Decision Making and Profiling
Coretek will only utilize automated decision making and profiling when necessary for performance of contract, authorized by law, or permitted by Your explicit consent. Coretek will, upon a validated request, allow You to request information related to automated decisions and profiling performed by Coretek and will allow You to request human intervention or the opportunity to challenge decisions made. 

Confirmation of Identity 
Coretek will perform due diligence to validate the identity of individuals who request access to their personal information before they are given access to that information. We take the task of protecting Your information very seriously and part of that includes verification of requests to the degree warranted, at Our discretion, to safeguard against fraudulent information requests.

Denial of Access to Personal Information
In the event Coretek denies You access to or rectification of Your personal information, a reason for denial will be provided to You in writing within a timely manner, unless prohibited by law or regulation. Additionally, Coretek will perform the due diligence necessary to source the legal right to deny such access, if applicable. When permitted or required by law or regulation, You may have the right to challenge Coretek’s denial of access.

1.13 Updates to this Privacy Notice

Coretek’s Privacy Notice is reviewed and updated periodically. Coretek reserves the right to update this Privacy Notice at any time. Updates to this notice will be posted on the Coretek website and will become effective on the date of posting. We encourage You to periodically review Our website for the latest information on Our privacy practices. See the previous version of the Privacy Notice here.

1.14 How to Contact Us

Data Protection Officer
c/o Data Security and Privacy Office 
Coretek Services
34900 Grand River Avenue
Farmington Hills, MI 
48335