How Coretek Helps Simon Property Group Simplify Microsoft Cloud Management at Scale
Managing enterprise cloud environments at scale requires more than just technology—it requires a trusted partner who can deliver operational consistency, flexibility, and long-term alignment with business goals.
Simon Property Group, a global leader in retail real estate and investments, partnered with Coretek to establish a unified Microsoft Cloud Solution Provider (CSP) model that streamlines cloud operations, licensing, and ongoing support across their enterprise Microsoft environment.
This case study explores how Coretek’s CSP approach enables Simon Property Group to operate reliably today while staying agile for tomorrow’s evolving digital initiatives.
Client Overview
Industry: Retail Real Estate, Investments
Organization: Simon Property Group
Coretek Solutions: Microsoft Cloud Solution Provider (CSP), Managed Services
Simon Property Group operates a global portfolio of premier shopping, dining, entertainment, and mixed-use destinations. To support both internal teams and customer-facing digital platforms, Simon relies on a complex Microsoft cloud environment that must remain secure, highly available, and responsive to changing business priorities.
As Simon’s digital initiatives expanded, the organization needed a Cloud Solution Provider capable of delivering dependable operational support while remaining flexible enough to adapt to new technical requirements.
The Challenge: Managing Microsoft Cloud Operations at Enterprise Scale
Simon Property Group operates a large-scale Microsoft environment that supports business-critical digital platforms. As the organization evolved, managing cloud operations, licensing, and support became increasingly complex.
Key challenges included:
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Managing Microsoft cloud licensing and services at enterprise scale
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Supporting business-critical web and digital platforms with high reliability
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Ensuring efficient access to specialized technical resources as new needs arose
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Balancing operational stability with evolving technical requirements
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Maintaining continuity across support, billing, and service engagement
Simon needed a CSP partner that could provide consistent support, clear escalation paths, and access to specialized expertise—without adding operational friction or slowing day-to-day operations.
The Solution: A Unified CSP Engagement with Coretek
Coretek partnered with Simon Property Group as a trusted Microsoft Cloud Solution Provider, delivering ongoing managed services and operational support aligned to Simon’s Microsoft environment.
Through the CSP relationship, Coretek provides:
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Centralized Microsoft licensing and cloud services management
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Reliable, day-to-day operational support for enterprise digital platforms
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A structured support and escalation model tailored to Simon’s needs
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Access to specialized technical resources when required
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A consistent service delivery model that adapts as business priorities change
This unified CSP approach allows Simon to focus on business outcomes while Coretek manages the operational complexity of the Microsoft cloud environment.
The Partnership: Built for Flexibility and Trust
The Coretek–Simon partnership is built on flexibility, transparency, and long-term alignment. Simon engages Coretek across both ongoing operational support and new technical initiatives through a unified CSP model.
This approach ensures:
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Continuity across services as needs evolve
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Clear communication and adaptable engagement paths
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Faster alignment of the right technical resources for emerging initiatives
By maintaining a consistent CSP relationship, Coretek supports Simon as a long-term partner rather than a transactional provider.
Outcomes and Business Impact
Through its partnership with Coretek, Simon Property Group achieved measurable improvements across its Microsoft cloud operations, including:
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Improved operational consistency across Simon’s Microsoft cloud environment
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Simplified Microsoft licensing and support through a centralized CSP relationship
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Reduced friction in accessing technical expertise for new or evolving initiatives
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Increased confidence in the stability and reliability of business-critical digital platforms
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A scalable CSP partnership that supports ongoing growth and change
Today, Simon Property Group continues to leverage Coretek as a trusted Microsoft Cloud Solution Provider, ensuring their cloud environment remains reliable, manageable, and aligned with the needs of the business.
Align Your Cloud Operations for What’s Next
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